Overview
Marlborough Dental Partners is committed to protecting your privacy — both as a patient in our office and as a visitor to this website. This page combines our Notice of Privacy Practices (required under the federal Health Insurance Portability and Accountability Act, or HIPAA) and our website privacy policy in one place.
By using this website or receiving care from our practice, you acknowledge that you have read and understand the practices described below.
HIPAA Notice of Privacy Practices
Required by law
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
We are required by law to maintain the privacy of your protected health information (PHI), provide you with this notice of our legal duties and privacy practices, abide by the terms of this notice currently in effect, and notify you in the event of a breach involving your unsecured PHI.
How we use & disclose your PHI
Treatment
To provide and coordinate your dental care — including consultations with referring dentists, specialists, labs, and pharmacies involved in your care.
Payment
To bill and collect payment for the care you receive — including verifying coverage with your insurance company and obtaining prior authorization.
Operations
To run our practice — including quality assessment, staff training, licensing, and other internal administrative activities.
Appointment reminders
To call, text, or email you about upcoming appointments, treatment plans, and related health information.
As required by law
When disclosure is required by federal, state, or local law — including reporting to public health authorities, responding to court orders, or assisting in investigations.
Any other use or disclosure of your PHI not described in this notice will be made only with your written authorization. You may revoke that authorization at any time in writing, except to the extent we have already acted on it.
Your rights as a patient
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Inspect & copy
You have the right to inspect and request a copy of your dental records, typically within 30 days of your request.
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Request amendments
You may ask us to correct PHI you believe is incorrect or incomplete.
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Request restrictions
You may request limits on how we use or disclose your PHI for treatment, payment, or operations. We will consider your request but are not required to agree.
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Confidential communications
You may ask us to contact you in a specific way (e.g., only by mail to a particular address, or only by personal cell phone).
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Accounting of disclosures
You may request a list of certain disclosures of your PHI we have made in the past six years.
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Paper copy of this notice
You may request a paper copy of this notice at any time, even if you've agreed to receive it electronically.
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File a complaint
If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.
Website privacy
Our website, marlboroughdentalpartners.com, collects only the information needed to operate the site, respond to inquiries, and improve your experience.
Information you submit
When you fill out our contact form, we collect your name, email address, phone number, reason for contact, and any message you send us. We use this only to respond to your inquiry.
Automatically collected
Our hosting provider may log standard analytics such as browser type, device type, pages visited, and approximate location. This helps us understand site usage and improve the site. We do not use this information to identify individual visitors.
Cookies
We use only the cookies required for basic site functionality. We do not currently use advertising or tracking cookies.
Third-party services
Embedded Google Maps and Google Fonts are used to display our location and load page typography. These services may collect basic technical data subject to their own privacy policies.
How long we keep it
Contact form submissions are kept for as long as needed to respond and follow up. Patient records covered under HIPAA are kept according to state retention requirements.
Do we sell your data?
No. We never sell, rent, or trade your personal information to third parties.
Contact us about privacy
To exercise any of the rights described above, file a complaint, or ask a question about this notice, please contact our Privacy Officer:
Privacy Officer
Marlborough Dental Partners
- 116 Main Street, Suite 1, Marlborough, MA 01752
- (508) 251-6122
- info@marlboroughdentalpartners.com
We may update this notice from time to time. The "Last updated" date at the top of this page reflects the most recent revision. The current version always applies to all PHI we maintain about you.